Melissa Egan

Melissa Egan

Chief Risk Officer (CRO) @ Total Mortgage

About Melissa Egan

Melissa Egan serves as the Chief Risk Officer at Total Mortgage Services, LLC, a position she has held since 2011. With a background in underwriting and credit management, she has over a decade of experience in the mortgage industry.

Current Role as Chief Risk Officer

Melissa Egan serves as the Chief Risk Officer (CRO) at Total Mortgage Services, LLC. She has held this position since 2011, contributing to the company's risk management strategies and ensuring compliance with industry regulations. Her extensive experience in the mortgage sector supports her role in identifying and mitigating potential risks that could impact the organization.

Previous Experience at Total Mortgage Services

Prior to her current role, Melissa Egan worked at Total Mortgage Services, LLC in various capacities. She served as a DE Underwriter and Team Lead from 2014 to 2016, where she oversaw underwriting processes and managed a team. Following that, she held the position of Credit Manager from 2016 to 2022, focusing on credit risk assessment and management.

Experience at Bank of America Home Loans

Before joining Total Mortgage Services, Melissa Egan was employed at Bank of America Home Loans as a DE Mortgage Underwriter from 2008 to 2011. In this role, she was responsible for evaluating mortgage applications and ensuring adherence to underwriting guidelines, which provided her with a solid foundation in mortgage underwriting practices.

Educational Background

Melissa Egan earned her Bachelor's degree in Communication and Media Studies from Iona University. She attended the university from 1997 to 2001. This educational background has equipped her with essential communication skills that are beneficial in her professional roles within the mortgage industry.

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