Merjola Bala
About Merjola Bala
Merjola Bala serves as the Director of People Operations at Total Mortgage Services, LLC, a position she has held since 2022. With a diverse background in human resources, she has previously worked in various roles across several organizations, including Greenfield Global and Trinity Health Of New England.
Work at Total Mortgage Services
Merjola Bala has served as the Director of People Operations at Total Mortgage Services, LLC since 2022. In this role, she is responsible for overseeing the company's human resources functions, focusing on enhancing employee engagement and operational efficiency. Her tenure at Total Mortgage has been marked by her commitment to developing effective people strategies that align with the company's goals.
Previous Experience in Human Resources
Before joining Total Mortgage, Merjola Bala worked as the People and Culture Manager at Greenfield Global from 2020 to 2022. She also held various HR roles at Trinity Health Of New England, including HR Business Partner and HR Manager, where she contributed to employee relations and organizational development. Her experience spans multiple organizations, including American Express and Salesforce, where she focused on recruitment and employee success.
Education and Expertise
Merjola Bala holds a Master's degree in Labor and Industrial Relations from the University of New Haven. She also studied at the University of Connecticut School of Business, where she earned a degree in Management with a focus on Business and Technology. Her educational background complements her extensive experience in human resources, allowing her to implement effective training programs and corporate policies.
Skills and Professional Development
Merjola Bala possesses strong skills in communication, presentation, negotiation, and relationship management. She has experience in developing and conducting training and orientation programs, utilizing quantitative methods to enhance staff performance and retention. Additionally, she maintains the highest ethical standards and confidentiality in her professional dealings.
Notary Public and Additional Roles
In addition to her primary role in human resources, Merjola Bala serves as a Notary Public in the State of Connecticut. This role underscores her commitment to professionalism and legal compliance in her work. Her diverse experience in various HR functions equips her with a comprehensive understanding of employee management and organizational dynamics.