Elinor Thomas
About Elinor Thomas
Elinor Thomas is a Senior Product Education Specialist currently working at Tribe Dynamics in London. She has a background in product enablement and support, having previously held roles at Beamery and other organizations.
Current Role at Tribe Dynamics
Elinor Thomas serves as a Senior Product Education Specialist at Tribe Dynamics, a position she has held since 2022. In this role, she focuses on enhancing product education and training initiatives within the organization. Her responsibilities include developing educational materials and conducting training sessions to ensure that team members and clients understand the product offerings effectively.
Previous Experience at Beamery
Prior to her current role, Elinor held multiple positions at Beamery. She worked as a Product Support Associate from 2019 to 2020, where she provided support and assistance to users. She then advanced to the role of Product Enablement Specialist, serving from 2020 to 2021, and later as a Senior Product Enablement Specialist for seven months in 2021. These roles involved enabling product understanding and supporting the implementation of product features.
Background in Customer Service and Operations
Elinor has a background in customer service and operations, having worked as a Customer Service Associate at The Marketers' Forum Limited for three months in 2018. She also served as an Operations Associate at Zen Educate from 2018 to 2019. These positions provided her with foundational skills in customer interaction and operational efficiency, which have contributed to her expertise in product education.
Educational Background at King's College London
Elinor studied at King's College London, where she earned a Bachelor of Arts degree in French Language and Literature. Her studies spanned from 2013 to 2017, equipping her with strong communication skills and a deep understanding of language and literature, which are beneficial in her current role in product education.