Laura Merando
About Laura Merando
Laura Merando serves as a Customer Advocate at True Link, a position she has held since 2019. She holds a Bachelor of Arts in Fine and Studio Arts from Bard College and a Massage Therapy Certificate from the New Mexico Academy of Healing Arts.
Work at True Link
Laura Merando has been employed at True Link as a Customer Advocate since 2019. In this role, she focuses on providing support and assistance to customers, ensuring their needs are met effectively. Her tenure at True Link has lasted for five years, during which she has contributed to enhancing customer satisfaction and engagement.
Education and Expertise
Laura Merando studied at the New Mexico Academy of Healing Arts, where she completed a program in Massage Therapy and Therapeutic Massage, earning a Massage Therapy Certificate in 2012. Prior to this, she attended Bard College from 1999 to 2003, where she earned a Bachelor of Arts degree in Fine and Studio Arts. This educational background provides her with a diverse skill set applicable in her current role.
Previous Work Experience
Before joining True Link, Laura Merando worked at Ace Endico as a Customer Support Representative for seven months in 2019. In this position, she was responsible for assisting customers and addressing their inquiries, which helped her develop strong communication and problem-solving skills relevant to her current role.