Sydney Valdez
About Sydney Valdez
Sydney Valdez is a Customer Support Advocate at True Link, where he has worked since 2021. He has a background in information technology and customer service, with previous roles at Morgan Stanley and The Wendy's Company.
Work at True Link
Sydney Valdez has been serving as a Customer Support Advocate at True Link since 2021. In this role, Sydney is responsible for assisting customers with inquiries and providing solutions to enhance their experience with the company's services. The position requires strong communication skills and a commitment to customer satisfaction, which Sydney has demonstrated throughout their tenure.
Previous Experience at Morgan Stanley
Prior to joining True Link, Sydney worked at Morgan Stanley as an Information Technology Help Desk Technician from 2020 to 2021. In this role, Sydney provided technical support to employees, addressing IT-related issues and ensuring smooth operations within the organization. This experience contributed to Sydney's expertise in customer service and technical support.
Career at The Wendy's Company
Sydney Valdez has a notable history with The Wendy's Company, where they held multiple positions. From 2015 to 2016, Sydney worked as a Restaurant Worker, followed by a role as a Computer Technician from 2018 to 2020. Additionally, Sydney returned to the restaurant environment as a Restaurant Worker from 2017 to 2018. This diverse experience provided Sydney with a solid foundation in customer service and operational support.
Experience at Donatos Pizza
Sydney also worked at Donatos Pizza as a Restaurant Worker from 2016 to 2017. This role involved engaging with customers and contributing to the overall dining experience. The experience at Donatos Pizza further developed Sydney's skills in customer interaction and teamwork.
Education in Information Technology
Sydney Valdez studied at MyComputerCareer, where they achieved a focus in Information Technology from 2017 to 2018. This educational background equipped Sydney with the technical knowledge necessary for their roles in IT support and customer service, enhancing their ability to assist customers effectively.