TrustEngine
TrustEngine offers a Borrower Intelligence Platform that leverages data, technology, and expertise to optimize lender and borrower success, serving banks, credit unions, and independent mortgage banks.
Services
TrustEngine offers a Borrower Intelligence Platform that uses data, technology, and expertise to optimize lender and borrower success. Key services include the provision of the Sales Boomerang and Mortgage Coach products, which assist in addressing individual borrower needs and educating them on financial impacts. TrustEngine also provides a range of borrower alerts through Sales Boomerang, helping lenders know when borrowers are ready for a loan. The company serves banks, credit unions, and independent mortgage banks.
Products
TrustEngine provides several products, including Sales Boomerang and Mortgage Coach. Sales Boomerang is designed to alert lenders when borrowers are primed for specific loan products. Mortgage Coach helps to educate borrowers on the financial implications of their loan options through detailed analysis and guidance. Additionally, TrustEngine offers integrations with a variety of partner technologies to enhance the value of existing technology investments.
Educational Initiatives
TrustEngine is committed to the education of its clients through multiple channels. The company hosts webinars and events that cover market strategies, product highlights, and company news. In addition, TrustEngine University and a dedicated support center provide daily live training sessions, on-demand training, and resources such as e-books, case studies, and white papers. A Facebook community is also available to help clients maximize their earnings efficiently.
Security and Compliance
TrustEngine maintains a rigorous security and compliance program aligned with strict standards and regulations to safeguard data. The company has completed the American Institute of CPAs (AICPA) SOC2 Type 2 attestation and is preparing for ISO 27001 Certification in 2024. Production data centers are hosted on AWS, ensuring high levels of security and availability. The company also has a disaster recovery plan in place and conducts annual testing to ensure effectiveness.
Integrations and Partnerships
TrustEngine leverages a variety of integrations with top mortgage tech innovators to optimize workflows for loan officers. By integrating its products with existing partner technologies, TrustEngine enhances the value of these investments, ensuring more streamlined and efficient operations. The focus on performance marketing allows TrustEngine to dynamically address individual borrower needs at scale, empowering loan officers to convert opportunities into loans effectively.