Truvideo
Truvideo is a video-based texting platform that enhances customer experience and increases revenue in various industries by providing transparent communication and a suite of AI-powered tools.
Services
Truvideo offers a video-based texting platform designed to improve customer experience and increase revenue in Sales and Service Departments through transparent communication. The platform includes tools for streamlined service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. Truvideo's AI-powered software enhances customer communication, offering features such as real-time sentiment analysis and noise cancellation to ensure clear audio in videos. The platform integrates with most Dealer Management Systems (DMS) to streamline operations and boost efficiency.
Products
Truvideo provides a suite of tools aimed at enhancing customer communication and operational efficiency. The tools include service inspections, sales walkarounds, estimates, internal chat, approvals, and payments. The AI-powered capabilities, such as real-time sentiment analysis and noise cancellation, are designed to deliver clear and effective communication. Truvideo's flexible product packages are available on a 30-day subscription basis, allowing businesses to choose services according to their specific needs without long-term contracts.
Industries Supported
Although Truvideo is primarily focused on the automotive industry, it extends its support to other sectors such as commercial trucking and material handling. The platform's integration with various Dealer Management Systems (DMS) allows it to cater to diverse industries by streamlining operations and enhancing communication processes. This flexibility makes Truvideo a valuable asset for businesses looking to improve efficiency and customer engagement across different sectors.
Headquarters and Locations
Truvideo is headquartered in Wellesley, Massachusetts. To extend its reach and support to a broader audience, the company also operates a European office located in Dublin, Ireland. These strategic locations enable Truvideo to offer comprehensive training and support, ensuring successful implementation and usage of their platform for clients across various regions.