Tuft & Needle
Tuft & Needle offers a variety of bedding products and furniture, featuring T&N Adaptive® foam mattresses with a 100-night sleep trial, free shipping, and a 10-year limited warranty.
Company Overview
Tuft & Needle is a sleep technology company based in Phoenix, Arizona. They focus on providing high-quality sleep products, from mattresses to bedding and accessories. Their products stand out for their innovative T&N Adaptive® foam, designed to deliver pressure relief and support without sagging. Tuft & Needle is committed to customer satisfaction, offering a 100-night sleep trial, free shipping and returns, and generous warranties on their products.
Product Range
Tuft & Needle offers a wide range of sleep products. Their signature product line includes mattresses made with T&N Adaptive® foam, which is infused with heat-conducting graphite and cooling ceramic gel. They also offer various bedding options such as sheet sets, duvet covers, quilts, blankets, and different types of pillows including foam, down, and down alternative. In addition, the company sells furniture like bed frames, mattress foundations, and headboards, as well as dog beds and sleep technology products such as white noise machines and alarm clocks.
Customer Policies
Tuft & Needle prioritizes customer experience through several supportive policies. All their products come with a 100-night sleep trial allowing customers to try the product risk-free. There is also free shipping and returns on all orders. They provide a 10-year limited warranty on mattresses and have other specific warranties for products like duvet inserts and foam pillows. Financing options are available for purchases, ensuring accessibility for various budget needs.
Innovations in Sleep Technology
Tuft & Needle's innovations in sleep technology center around their T&N Adaptive® foam. This proprietary foam is designed to offer pressure relief and support without experiencing sagging. It is infused with heat-conducting graphite and cooling ceramic gel to maintain optimal sleep temperature. All Tuft & Needle products are certified free from harmful chemicals and hold the Standard 100 by OEKO-TEX® certification. Their mattresses are also designed for compatibility with most bed frames and adjustable frames.
Partnerships and Retail Locations
Tuft & Needle has established a notable partnership with JetBlue, providing comfortable sleeping arrangements in their Mint suites. They also have a physical retail presence in several cities, including Scottsdale, Gilbert, Beaverton, Seattle, Leawood, Austin, Raleigh, and Glendale. These strategic partnerships and locations help them reach a broader customer base and enhance brand visibility.