Tulip
Tulip is the world's largest cloud-based Clienteling and POS platform provider, offering a comprehensive suite of tools to enhance retail customer engagement and omnichannel commerce.
Company Overview
Tulip, founded in 2013, is the world's largest cloud-based Clienteling and POS platform provider. Tulip's primary focus is to assist retailers in achieving their customer engagement goals and optimize omnichannel commerce. Their solutions are embedded across 28 countries and serve iconic brands like Mulberry, Saks Fifth Avenue, Kendra Scott, Kate Spade, COACH, and Michael Kors.
Products and Solutions
Tulip offers a comprehensive suite of products, including its #1 retail customer engagement solution called Retail Clienteling. Other products are Appointments, Shopify Connector, Advanced Analytics, Cloud-based POS, Endless Aisle, In-Store Fulfillment, Tulip Pay, Tap to Pay, and Pay by Link. These tools enable deep customer profiles, proactive 1:1 connections, endless aisle capabilities, accurate attribution, and actionable analytics, enabling retailers to deliver an enhanced customer experience.
Technology and Integration
Tulip's technology is mobile-first and endless aisle-enabled. Their API-driven integrations facilitate easy connectivity with other technology stacks. The solutions are designed to be flexible with existing infrastructure, supporting continuous feature additions and enhancements without upgrades. Tulip's platform also complies with various security and privacy standards like SOC 2 Type 2, PCI, PIPL, GDPR, CASL, and CCPA.
Partnerships and Global Reach
Tulip has built a strong network of partners to solve complex retail challenges with practical solutions. Trusted by leading retailers, Tulip's technologies are deployed in stores across 28 countries, demonstrating its global reach and impact. The company also fosters a collaborative environment by offering unique employee benefits such as 'workcation,' allowing workers to extend their vacations with reduced hours.