U.S. Digital Response
U.S. Digital Response provides secure, customizable election administration platforms and a range of technical solutions to support government and nonprofit entities in responding to public needs efficiently.
Services
U.S. Digital Response offers a multitude of services to streamline government operations and improve public service delivery. Their offerings include an Election Administration Platform, Election Worker Management system, Voting Wait Time Tracker, Campaign Finance Tracker, Help Desk optimization, Federal Grant Finder, ARPA Grant Reporter, UEI Lookup Tool, and various custom technical solutions tailored to government office needs. They also provide user experience audits, data for decision-making, procurement and vendor evaluation services, public sector generative AI services, unemployment insurance modernization, and user research services.
Products
The company's products focus on enhancing the efficiency of public sector operations. These include the Election Administration Platform, which streamlines local election tasks, and the Election Worker Management system for efficient recruitment, scheduling, and payment of election workers. Other notable products are the Voting Wait Time Tracker for real-time polling, the Campaign Finance Tracker for centralized candidate filings, the Federal Grant Finder to search federal grants, and the ARPA Grant Reporter for streamlined ARPA funds reporting. Custom technical solutions are also developed according to specific needs.
Sector
U.S. Digital Response operates within the government and public services sector, providing technology-driven solutions to federal, state, and local government agencies as well as nonprofit organizations. The company supports these entities by enabling more efficient and responsive public service delivery through innovative technology solutions and advisory services.
History
Since its inception, U.S. Digital Response has supported governments, nonprofits, and public entities in addressing critical public needs. The company has partnered with over 400 government and nonprofit entities on more than 400 projects across 38 states and territories. It leverages a network of over 9,000 pro bono specialists to execute its mission of providing immediate, scalable, and sustainable solutions.
Customer Engagement
U.S. Digital Response works closely with its customers to tailor solutions to their specific needs. They provide talent engagement services to help attract and retain skilled technologists, custom technical projects for specialized software development, and procurement services for major software projects. Their approach is deeply collaborative, ensuring that the solutions provided are both effective and sustainable for public service entities.