Umbria (by Artemis Labs)
Umbria, formerly known as Artemis Labs, is a B2B company that offers a drag-and-drop knowledge base solution and free rebuilding of docs, knowledge bases, or user guides, primarily serving the United States and Canada.
Company Name and History
Umbria, previously known as Artemis and Artemis Labs, launched in June 2022. The company operates in the B2B industry, providing specialized customer support solutions. Being part of the Y Combinator S22 batch has provided essential support for its initiatives and growth. Umbria is known for its expertise in the SaaS sub-industry.
Locations
Umbria maintains operational sites in two locations: San Francisco, CA, USA, and Rochester, MN, USA. These strategically chosen sites support the company's mission to provide efficient customer support solutions across the United States and Canada regions.
Team Size
Umbria operates with a focused team composed of 3 members. Despite its small size, the team has successfully rolled out solutions in the highly competitive B2B industry.
Services
Umbria offers a drag-and-drop knowledge base solution, aiming to simplify the management of customer support resources. The company provides services to rebuild documentation, knowledge bases, or user guides free of charge, making it easier for businesses to maintain updated and efficient support tools.
Industry Focus
Umbria operates within the B2B industry, catering specifically to businesses in need of customer support solutions. The company focuses on the SaaS market, providing tools that streamline and enhance the customer support experience for its clients.