Unimax
Unimax provides a UC and telecom Management Software Suite with tools for automated MACDs and is compatible with systems from major vendors like Cisco, Microsoft, and Avaya.
Services
Unimax offers a range of services related to UC and telecom management. These services include installation, training, site administration, auditing, and reporting. These services are designed to support their software suite and help organizations manage their communication systems more effectively. Unimax also provides telephone support from 7:00 am to 7:00 pm (Central), Monday through Friday, to assist customers with any issues they may encounter.
Products
Unimax offers several products aimed at streamlining UC and telecom management. These include: 2nd Nature, a comprehensive management tool; LineOne, a self-service portal for employees to manage their telecom settings; HelpOne, a web-based application for help desk agents to manage MACDs; NumberPro, which simplifies phone number management across multiple vendor platforms; and Spotlight, a telecom dashboard that provides interactive charts, graphs, and reports. Each product is designed to address specific needs within the UC and telecom management space.
Compatibility and Partners
Unimax's software is compatible with a wide range of UC and telecom systems from major vendors, including Cisco, Microsoft, Avaya, Zoom, OpenText, Genesys, and ServiceNow, among others. This broad compatibility ensures that Unimax can support diverse communication environments. The company has strong technology and compatibility partner relationships with Avaya, Cisco, Microsoft, and OpenText, enabling seamless integration and robust performance across different platforms.
Customer Base and Usage
Unimax's UC Management Software Suite is utilized by a diverse customer base, including enterprise, mid-market, and SMB companies, educational institutions, governmental entities, and managed service providers globally. The software manages over 11 million end-points daily, more than all other UC operational management vendors combined. This extensive usage demonstrates the reliability and effectiveness of Unimax's solutions in varied and complex communication environments.
Headquarters
Unimax is headquartered at 121 South 8th Street, Minneapolis, MN 55402. From this central location, the company coordinates its operations, support services, and development activities. The headquarters is a hub for innovation and customer service, providing a base for Unimax to serve its global customer base effectively.