Karen Collier
About Karen Collier
Karen Collier is a Sales Administrative Assistant at Union Home Mortgage Corp. in Fayetteville, North Carolina, with over 20 years of customer service experience and a recent certification as a mortgage loan officer.
Work at Union Home Mortgage
Karen Collier has been employed at Union Home Mortgage Corp. as a Sales Administrative Assistant since 2020. In her role, she supports the VP of retail sales by managing scheduling, travel arrangements, and expense reports. Additionally, she plays a key role in onboarding newly hired loan officers, providing them with essential information to facilitate their integration into the company.
Education and Expertise
Karen Collier studied at East Carolina University from 1989 to 1994, where she earned a degree in Fashion Merchandising. Her educational background complements her extensive professional experience, which includes over 20 years in customer service within a manufacturing environment. Recently, she obtained her NMLS number, becoming a registered and licensed mortgage loan officer in North Carolina.
Background
With a career spanning over two decades, Karen Collier has developed a strong foundation in customer service, particularly in analyzing and communicating customer demand across various intercompany departments. Her experience in a manufacturing facility has equipped her with skills in problem-solving and customer issue resolution, as well as monitoring web portals to ensure timely shipments.
Achievements
Karen Collier has achieved significant milestones in her career, including obtaining her NMLS number, which allows her to operate as a licensed mortgage loan officer in North Carolina. Her ability to manage administrative tasks effectively and provide onboarding support to new employees demonstrates her commitment to enhancing operational efficiency at Union Home Mortgage.