Kathy Jo Jones
About Kathy Jo Jones
Kathy Jo Jones is a North Carolina Licensed Loan Officer Assistant at Union Home Mortgage Corp., where she has worked remotely since 2021. With extensive experience in mortgage processing and a background in quality assurance, she has held various roles in the banking and mortgage industries over the past two decades.
Work at Union Home Mortgage
Kathy Jo Jones has been serving as a NC Licensed Loan Officer Assistant at Union Home Mortgage Corp. since 2021. In this role, she works remotely and is responsible for assisting in the mortgage loan process, leveraging her extensive experience in various types of loans including conventional, FHA, VA, USDA, and refinance loans. Her position involves supporting loan officers and clients throughout the mortgage process, ensuring efficient and effective service.
Previous Experience in Banking and Finance
Prior to her current role, Kathy Jo Jones accumulated significant experience in the banking sector. She worked at Bank of America in various capacities, including Team Manager, Recovery Specialist, and Quality Assurance Quality Control. Her tenure at Bank of America spanned from 2006 to 2015, where she developed skills in loan processing and client management. Additionally, she served as a Retail Lending Specialist at BB&T from 2015 to 2020 and as a Reverse Mortgage Loan Processor at Homebridge Financial Services, Inc. for a brief period in 2020.
Education and Certifications
Kathy Jo Jones studied at Rockingham Community College and Greensboro College, where she gained foundational knowledge relevant to her career in finance and mortgage processing. She holds a Six Sigma Certified Greenbelt, which indicates her expertise in process improvement and quality management. This certification complements her extensive experience in mortgage processing and client support.
Specialized Skills in Mortgage Processing
Kathy Jo Jones possesses specialized skills in mortgage default servicing and foreclosures, showcasing her ability to handle complex loan situations. Her background includes HECM reverse mortgage processing, indicating her knowledge of reverse mortgage products. Her experience in client support training and managing client helpdesks highlights her commitment to customer service excellence.
Longstanding Notary Public Experience
Kathy Jo Jones has a longstanding history as a Notary Public, having served in this capacity from 1996 to 2019 across North Carolina. This role has provided her with valuable experience in document verification and legal compliance, further enhancing her qualifications in the mortgage industry.