Nadia Truman, M.A.
About Nadia Truman, M.A.
Nadia Truman, M.A., is a Training Instructor at Union Home Mortgage Corp., where she has worked since 2017. She specializes in developing training programs using creative writing techniques and Adobe Captivate to enhance employee learning experiences in the mortgage industry.
Work at Union Home Mortgage
Nadia Truman has served as a Training Instructor at Union Home Mortgage Corp. since 2017. In this role, she designs and implements training programs that enhance employee learning experiences. She utilizes Adobe Captivate to develop engaging training materials. Her focus on adult education allows her to effectively communicate complex mortgage industry concepts to a diverse audience.
Education and Expertise
Nadia Truman holds a Master's degree in English Creative Writing from Southern New Hampshire University, where she studied from 2015 to 2017. Prior to this, she earned a Bachelor of Science in Arts, Entertainment, and Media Management from Shenandoah University, completing her studies from 2005 to 2008. Her educational background supports her expertise in creative writing, which she applies in her training materials.
Background
Before joining Union Home Mortgage, Nadia worked as a Customer Service Representative at Davenport Financial, LLC from 2013 to 2016. This experience provided her with insights into customer interactions and the mortgage industry, which she now incorporates into her training programs. Her career spans various roles that emphasize communication and education.
Achievements
Nadia Truman has developed training programs that utilize creative writing techniques to engage learners effectively. Her ability to create compelling training materials has contributed to improved comprehension and retention among employees. She has a proven track record of communicating complex concepts in the mortgage industry, demonstrating her effectiveness as a training instructor.