Trisha O'keefe
About Trisha O'keefe
Trisha O'Keefe is a Customer Service Specialist at Union Home Mortgage Corp. in Strongsville, Ohio, with over four years of experience in customer support and a background in social work.
Work at Union Home Mortgage
Trisha O'Keefe serves as a Customer Service Specialist at Union Home Mortgage Corp. in Strongsville, Ohio. She has held this position since 2020, contributing to the company's commitment to customer satisfaction. In her role, she focuses on enhancing the customer experience and resolving inquiries efficiently. Her experience in customer support spans over four years, allowing her to develop skills that are essential in the mortgage industry.
Education and Expertise
Trisha O'Keefe studied at the University of Cincinnati, where she pursued a Bachelor of Social Work (BSW) from 2021 to 2023. Prior to this, she attended Cuyahoga Community College, earning an Associate of Arts (AA) in Liberal Arts and Sciences/Liberal Studies from 2017 to 2020. Her educational background provides her with a strong foundation in social work and liberal arts, which complements her customer service expertise.
Background
Trisha O'Keefe has a diverse professional background that includes over 16 years of experience in real estate as a Realtor with Howard Hanna, where she has been employed since 2008. This dual career in both real estate and customer service showcases her versatility and dedication to serving clients in various capacities. Her long-standing commitment to customer support roles has equipped her with the skills necessary to thrive in both fields.
Customer Service Experience
With over four years of experience in customer support, Trisha O'Keefe has focused on enhancing customer satisfaction. Her roles have involved direct interaction with clients, addressing their needs, and ensuring a positive experience. This experience has been instrumental in developing her problem-solving skills and ability to communicate effectively with diverse clientele.