United Smart Tech
United Smart Tech is a telecommunications company based in Frisco, Texas, offering on-demand and in-home repair services for devices such as phones, computers, tablets, and consoles across the Southern United States.
Repair and Support Services
United Smart Tech offers comprehensive repair and support services for devices including phones, computers, tablets, and consoles. They provide both on-demand and in-home repair services, ensuring convenience and accessibility for customers. A lifetime warranty is available on all remote repair services, underscoring their commitment to quality and customer satisfaction. Services include virus removal, operating system reinstall, and data backup for computers, as well as liquid damage motherboard cleaning and flat rate service fees for cellular phones and tablets.
Partnerships with Major Carriers and Retailers
United Smart Tech has established partnerships with significant companies in the telecommunications industry, including AT&T, Asurion, Cricket, and Verizon. These collaborations allow United Smart Tech to provide their repair services to a broad customer base, leveraging the networks and infrastructure of these major carriers and retailers. Additionally, they source replacement parts from top screen and cell phone parts manufacturers in Asia, which ensures the use of high-quality materials in repairs.
History and Evolution
United Smart Tech began as Dr. Cell Phone in 2006, focusing initially on phone repair. In 2016, the company rebranded to United Smart Tech, expanding its services to offer on-demand phone repairs among other technological solutions. Over the years, they have built a network of over 100 field technicians across six states and maintain a presence in multiple retail locations, including West Plano, Sugar Land, Garland, and more. The company has also introduced innovative repair techniques and tools, driven by their dedicated research and development team.
Technical Workforce and Training
United Smart Tech employs a technically skilled workforce that offers tailored solutions for various industries such as healthcare and education. Technicians receive specialized training programs to stay abreast of the latest technological trends. The company also provides hands-on training with veteran technicians, conducting weekly check-ins to offer feedback and ensure project implementation is on track. A refresher course in phone repair is available, and the company provides a flexible schedule and competitive pay to attract and retain talent.
Headquarters and Operational Footprint
Headquartered in Frisco, Texas, United Smart Tech operates across the Southern United States. They utilize a proprietary software platform to manage and dispatch technicians efficiently. Their operations extend to various retail locations and involve partnerships with major carriers to offer extensive service coverage. United Smart Tech also engages in community outreach initiatives, promoting digital literacy and technology education, highlighting their role in enhancing community technological awareness.