United Way of Greater Cleveland
United Way of Greater Cleveland is a nonprofit organization that provides essential social services across several counties, focusing on community needs, diversity, and inclusion.
United Way 211 Helpline Services
United Way of Greater Cleveland operates a 24/7/365 helpline, United Way 211, dedicated to assisting residents of Cuyahoga, Darke, Geauga, Ross, and Belmont counties. This free service helps connect individuals to resources for essential needs such as food, housing, health care, and employment. In the last fiscal year alone, the helpline fielded 185,946 calls and connected 151,434 clients with local experts.
Community Resource Navigation Training
The organization offers Community Resource Navigation training to its social service professionals. This training aims to enhance the skills and knowledge of social workers and other professionals so they can better assist clients in navigating community resources and services. This specialized training ensures that clients receive accurate and effective support when accessing various social services.
Utility Expense Assistance Programs
In partnership with CHN Housing Partners and Step Forward, United Way of Greater Cleveland helps streamline access to utility expense assistance programs. These collaborations are focused on making it easier for residents to get the financial support they need to cover utility costs, thereby reducing the risk of service disconnections and adding stability to their daily lives.
Community Needs Assessment
United Way of Greater Cleveland conducts Community Needs Assessments to identify and address local needs and resources. By thoroughly evaluating the community landscape, the organization can pinpoint areas requiring immediate attention and help prioritize projects that will have the most significant impact. These assessments guide their grantmaking activities and community support initiatives.
Initiatives on Race, Diversity, Equity, and Inclusion
Focusing on dismantling disparities, United Way of Greater Cleveland is committed to advancing race, diversity, equity, and inclusion through various initiatives. The organization actively works to address systemic issues and promote fairness and equality within the communities it serves. Programs and policies are designed with these principles in mind to foster a more inclusive environment for all residents.