Natasha Davidson
About Natasha Davidson
Natasha Davidson is a Customer Service Team Lead at Universal Property & Casualty Insurance Company in Fort Lauderdale, where she has worked since 2019. With over 18 years of experience in management and training across various industries, she has a strong background in customer service from her previous roles in retail management and client relations.
Work at Universal Property & Casualty Insurance Company
Natasha Davidson has served as the Customer Service Team Lead at Universal Property & Casualty Insurance Company since 2019. In this role, she has been responsible for overseeing customer service operations and ensuring high standards of service delivery. Her tenure at the company has spanned five years, during which she has contributed to the development and management of customer service strategies in Fort Lauderdale.
Current Role at AVW
In addition to her role at Universal Property & Casualty Insurance Company, Natasha Davidson has been working as an Assistant Manager at AVW since 2019. This position has allowed her to leverage her extensive experience in customer service management, focusing on enhancing customer interactions and operational efficiency in Fort Lauderdale.
Background in Retail Management
Natasha Davidson has a solid background in retail management, having worked with notable companies such as Wal-Mart, Big Lots, and Home Depot. Her experience in these roles has centered on customer service excellence, where she developed skills in team management and customer relations. This background has equipped her with the tools necessary to lead teams effectively in both retail and office settings.
Experience in Client Relations and Lead Generation
Prior to her current roles, Natasha Davidson worked at IC Realtime as a Client Relations professional for eight months in 2017. She also served as a Lead Generator at Insight Global from 2017 to 2018 for eleven months. These positions contributed to her extensive experience in managing client relationships and generating leads, further enhancing her skill set in customer service.
Education and Expertise
Natasha Davidson studied at Keiser University in Fort Lauderdale, where she pursued an Associate's degree in Diagnostic Medical Sonography/Sonographer and Ultrasound Technician from 2003 to 2005. This educational background complements her extensive experience in management and training roles, providing her with a diverse skill set applicable across various industries.