Steven Mangra

Steven Mangra

Sales Operations Manager @ Upcall

About Steven Mangra

Steven Mangra is a Sales Operations Manager at Upcall, where he has worked since 2021. He has a strong record of increasing deal sizes and achieving high quota attainment, alongside a background in sales development and training.

Work at Upcall

Steven Mangra has been serving as the Sales Operations Manager at Upcall since 2021. In this role, he has been instrumental in driving sales performance and operational efficiency. Prior to his current position, he worked as an Account Executive for eight months and as a Sales Development Representative for six months. His tenure at Upcall has seen significant contributions, including a notable increase in average deal size by 70% and achieving a quota attainment of 121% in 2022.

Sales Performance Achievements

During his time at Upcall, Steven Mangra broke the record for the most deals closed in a single month in May 2022, surpassing his own previous record. His hands-on approach to sales training focuses on understanding a company's business model, value propositions, and pain points, which has contributed to his success in sales operations.

Experience and Tools Proficiency

Steven has experience in various sales roles, including his previous position as a Sales Development Representative at EasyLlama, where he worked for two months. He is proficient in using several tools essential for sales operations, including Hubspot, Slack, Apollo.io, Zoom, Google Meet, Front, and PandaDoc. This expertise enables him to streamline processes and enhance team collaboration.

Education and Expertise

While specific educational details are not provided, Steven Mangra's expertise in sales operations is evident through his progressive roles at Upcall and his effective sales strategies. His ability to increase deal sizes and achieve high quota attainment reflects a solid understanding of sales dynamics and operational management.

Personal Interests

Outside of his professional responsibilities, Steven engages in various hobbies, including Brazilian Jiu-Jitsu, Yoga, and Weightlifting. He also enjoys binge-watching finance-related content on YouTube, following finance stars like Graham Stephen and Meet Kevin. These interests contribute to his well-rounded personal development.

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