Upfront Healthcare
Upfront Healthcare's platform enhances patient engagement through personalized omnichannel communication, reducing no-shows and hospital readmissions while improving operational efficiency and revenue growth.
About Upfront Healthcare
Upfront Healthcare offers a patient engagement platform aimed at eliminating technology fragmentation and guiding patients to necessary care. The platform emphasizes proactive, clear, and highly personalized omnichannel communication to enhance patient interactions. It is designed to integrate seamlessly with existing systems, leveraging flexible data models for easy data in and out.
Services
Upfront Healthcare's platform provides a range of services including omnichannel communication, guided personalized experiences, and a collaborative inbox. Additional features include code-free automations and rich reporting tools, ensuring ease of use and effective data management. The platform also supports advanced interoperability and bi-directional communication, affording seamless integration into existing healthcare systems.
Client Base
Upfront Healthcare's platform is deployed across 3000 healthcare locations. These facilities utilize the platform to enhance operational efficiency and patient engagement, resulting in significant reductions in no-shows, hospital readmissions, and emergency visits.
Patient Engagement Solutions
Upfront Healthcare's platform uses proprietary continuous learning models to inform patient behavior and outcomes. This includes features such as advanced interoperability, broadcast messaging, client-branded experiences, global patient experience orchestration, and multi-lingual support. The platform is also capable of generating microsites and includes a psychographics insights accelerator and turnkey content & nudge sequencing.
Bartosch Patient Activation Institute
The Bartosch Patient Activation Institute, part of Upfront Healthcare, aims to foster health equity through personalized patient activation. It utilizes client data and insights to achieve optimal outcomes, leveraging a combination of research, data, design, and human insights. The institute employs a consultative approach and design sprints to develop solutions, incorporating sociodemographic and psychographic inputs to address access barriers and activate patients effectively.
Data Security and Certifications
Upfront Healthcare places a strong emphasis on safeguarding Protected Health Information (PHI) and Personally Identifiable Information (PII) with industry-leading data security protocols. The platform has earned a HITRUST Risk-based, 2-year Certification, underscoring its commitment to health system security and interoperability.