UpStream Care
UpStream Care, founded in 2018 and headquartered in Greensboro, NC, supports over 180,000 seniors through partnered practices and over 1,000 primary care providers, offering a fair and inclusive hiring process and a range of healthcare services and employee benefits.
Company History
UpStream Care was founded in 2018 and has its headquarters at 1100 Revolution Mill Drive, Suite 10, Greensboro, NC 27405. Since its inception, the company has been committed to offering a fair, consistent, and inclusive hiring process. UpStream Care supports over 180,000 seniors through partnered practices and has over 1,000 participating primary care providers.
Services
UpStream Care provides a variety of services aimed at improving health outcomes for seniors. These services include a Pharmacy Dispensing Service with pouch dispensing to enhance prescription adherence, a dedicated Healthcare Concierge for 24/7 support, and personalized care plans. The company also embeds clinical teams consisting of prescribing pharmacists and coordination nurses. UpStream’s program is deployable within 90 days and delivers a 20% reduction in costs for patients engaged on the platform. Additionally, they offer Guaranteed Advanced Payments for Quality (G.A.P.-Q.™) to recognize physicians who practice value-based care.
Technology Platform
UpStream Care leverages an advanced technology platform that integrates health data from electronic health records, payor claims, and patient engagements. This comprehensive integration allows for better coordination and management of patient care, leading to improved health outcomes and higher patient satisfaction ratings.
Employee Benefits
UpStream Care offers an extensive range of benefits to its employees. These include medical and prescription coverage, dental and vision plans, life insurance, disability plans, and retirement planning. The company also has a WorkLifeMatters Employee Assistance Program designed to promote well-being and enhance the quality of life for employees and their families. UpStream's corporate culture is built on the values of collaboration, innovation, and empathy, fostering a supportive and engaging work environment.
Accountable Care Organization (ACO) Participation
UpStream G.A.P.-Q.™ is an Accountable Care Organization (ACO) participating in the ACO REACH Model. This model aims to improve the quality of care for seniors while managing costs effectively. However, UpStream Carolinas will terminate its participation in the ACO REACH model in South Carolina effective March 31, 2024.