Jason L.
About Jason L.
Jason L. is a Product Support Specialist with a Bachelor of Science in Cognitive Science from UCLA. He has a diverse work history, including roles in product operations, media operations, and business development.
Current Role at Upwave
Jason L. currently serves as a Product Support Specialist at Upwave, a position he has held since 2024. In this role, he is responsible for providing support related to product functionalities and ensuring customer satisfaction. His experience in product operations contributes to his effectiveness in addressing user inquiries and resolving issues.
Previous Experience at Upwave
Before his current role, Jason worked at Upwave as a Product Operations Associate from 2023 to 2024. During this year-long tenure, he focused on optimizing product processes and enhancing operational efficiency. His contributions helped streamline product workflows and improve overall team performance.
Educational Background in Cognitive Science
Jason earned a Bachelor of Science degree in Cognitive Science with a specialization in Computing from UCLA. This educational background equips him with a strong understanding of both cognitive processes and computational methods, which are beneficial in his roles within product support and operations.
Internship Experience
Jason has gained diverse internship experience throughout his career. He interned at ConsumerTrack, Inc. as a Media Operations Intern for three months in 2021, where he assisted in media-related tasks. Additionally, he worked as a Finance & Admin Intern at San Francisco Public Works for two months in 2019, and as a Financial Analyst Intern at the San Francisco Department of Technology for two months in 2017.
Business Development Role at Palgorithms
Jason co-founded Palgorithms and served as the Business Development Manager from 2020 to 2021. In this role, he focused on developing business strategies and fostering partnerships to drive company growth. His experience in business development complements his technical background and operational expertise.