US Collections West
US Collections West, established in 1986, is a nationwide collection agency headquartered in Phoenix, Arizona, offering a range of debt collection and eviction services with advanced technology and strong industry affiliations.
Company History
US Collections West was established in 1986 as a nationwide collection agency. Over the decades, the company has expanded its services and solidified its reputation in the debt collection industry. The company's long-standing history reflects its experience and sustained presence in the market.
Debt Collection Services
US Collections West offers a comprehensive range of services aimed at efficiently managing debt recovery. These include collections on all types of debt, civil debt litigation, pre-collect service, credit reporting, and consumer online payment solutions. The company emphasizes accuracy and thoroughness in its operations, ensuring effective debt management for its clients.
Eviction Services
US Collections West extends its expertise to eviction services, which encompass serving eviction notices, filing lawsuits, and attending legal proceedings. These services are designed to support property owners and managers through the legal processes of tenant eviction, ensuring compliance with relevant laws and regulations.
Technology Utilization
The company leverages advanced technology to enhance its operational efficiency and security. This includes the use of Dakcs debt collection software for streamlined debt recovery processes, Red Hat firewall for robust network security, and ESET NOD32 antivirus for comprehensive protection against malware. These technological tools are integral to maintaining high standards of service and data protection.
Affiliations and Certifications
US Collections West holds various affiliations and certifications that underscore its commitment to industry standards. The company has been affiliated with the Better Business Bureau since 2007, the American Creditors Association since 1988, and the Arizona Multihousing Association since 2015. These affiliations reflect the company's adherence to best practices and ethical guidelines in debt collection and related services.
Client Services and Guarantees
To ensure high levels of client satisfaction, US Collections West provides 24-hour online access to accounts, allowing clients real-time updates and transparency. The company guarantees error-free accounting statements and offers immediate supervisor availability for inquiries, ensuring responsive and meticulous service.