VirtualHealth
VirtualHealth offers the HELIOS platform, which supports care management, utilization management, and FHIR® interoperability, serving various healthcare sectors with advanced tools and integrations.
Services
VirtualHealth offers a platform called HELIOS, which supports various healthcare management needs, including care management, disease management, care coordination, LTSS (Long-Term Services and Supports), behavioral health, and data interoperability. HELIOS is designed with advanced utilization management solutions, including automated prior authorization capabilities. The platform additionally supports addressing social determinants of health (SDOH) through integrations with community resources and includes built-in telehealth tools for secure video conferencing, audio calls, instant messaging, and file exchange. HELIOSgo mobile application extends care management to the field.
HELIOS Platform
HELIOS is a highly configurable platform from VirtualHealth, with 90% configuration capabilities, designed to improve the efficiency of care teams by up to 93% and productivity by up to 92%. It supports over 12 million managed lives and has facilitated more than 37 million interactions. The platform integrates with various data sources such as HIEs, EMRs, ADT feeds, medical claims, pharmacy claims, and connected devices. HELIOS is also HITRUST certified, ensuring high standards of information security. Additionally, the platform includes HELIOShub, a FHIR® Integration Platform as a Service (FiPaaS), for rapid data interoperability.
Healthcare Sectors Served
VirtualHealth's HELIOS platform serves a wide range of healthcare sectors. These include Medicare Advantage Plans, Medicaid Plans, Health Plans, Health Systems, Accountable Care Organizations, and Home Healthcare. The platform's capabilities are tailored to meet diverse sector-specific requirements, from comprehensive LTSS management with workflows and service authorizations tailored to state-specific regulations, to advanced utilization management solutions and NCQA prevalidated population health management. This ensures that HELIOS can effectively support the varied operational needs of these healthcare sectors.
HELIOS Mobile Application
HELIOSgo is the mobile application offered by VirtualHealth for extending care management to the field. This application is specifically designed to enable care teams to manage and coordinate care remotely, enhancing their flexibility and mobility. Key features include real-time access to care data, secure communication tools, and integration with the broader HELIOS platform. This allows care managers to efficiently handle their responsibilities while on the move, contributing to increased overall productivity and responsiveness in care management.
Information Security and Compliance
VirtualHealth's HELIOS platform is HITRUST certified, which underscores its commitment to maintaining high information security standards. This certification ensures that the platform adheres to rigorous security protocols and compliance requirements, safeguarding sensitive healthcare data. Additionally, the platform's NCQA prevalidation for population health management further demonstrates its adherence to industry standards and best practices. These certifications highlight HELIOS's capabilities in providing secure, reliable, and compliant healthcare management solutions.