VizExplorer
VizExplorer provides operational intelligence solutions for casinos, offering automated game change recommendations, CRM solutions, and dynamic reporting tools to optimize slot revenue and player development.
Services
VizExplorer provides operational intelligence solutions for casinos, including automated game change recommendations to drive incremental slot revenue. The company offers Slot Solutions, Player Development Solutions, and Marketing Solutions with prebuilt in-depth reporting and dashboards. Additionally, VizExplorer provides a full CRM solution specifically designed for casinos, featuring automated recommendations, in-depth reporting, dynamic reporting, and real-time updates. They also offer analytics and consulting services leveraging over 200 years of gaming operations experience.
Products
VizExplorer offers several distinct products tailored for the gaming industry. These include Slot Solutions, Player Development Solutions, and Marketing Solutions. They provide dynamic reporting and real-time updates, available through both Cloud and On-Prem installation options. A notable product is VizOnDemand, a new platform designed to provide flexible, economic, and easy-to-use tools for casinos. All products aim to optimize gaming operations and improve casino management efficiency.
History
Since its foundation in 2012, VizExplorer has been a trusted partner of some of the most successful casinos in the world. The company has grown significantly over the years, now optimizing over 100,000 slots and 15,000 hotel rooms globally, and powering over $10 billion of annual gaming revenues. In February 2023, VizExplorer received a strategic investment from Dry Line Partners, LLC, further enabling its growth and innovation in the casino intelligence solutions domain.
Partnerships
VizExplorer has formed significant partnerships within the gaming industry, including collaborations with WarHorse Gaming and Catfish Bend Casino for data and analytics solutions. These partnerships underline their capacity to provide robust, data-driven insights and solutions catered to specific needs in the gaming space. Additionally, VizExplorer’s Customer Success and Support Teams, composed of industry specialists, work closely with casino partners to ensure optimal utilization of their services.
Support and Expertise
VizExplorer prides itself on its Customer Success team and Support Team, both staffed by industry specialists with many years of gaming operations experience. The Customer Success team focuses on ensuring the best outcomes from VizExplorer's solutions, while the Support Team provides technical proficiency and a deep understanding of the gaming space. Together, these teams offer demos, either online or onsite, by industry specialists with detailed product expertise to support their clients effectively.