Voxie
Voxie specializes in conversational text message marketing, serving industries like restaurants, retail, and franchises with features such as conversational intelligence, targeted campaigns, and two-way communication.
Overview of Voxie
Voxie is a company specializing in conversational text message marketing, catering to industries such as restaurants, retail, and franchises. Voxie offers a range of features designed to optimize SMS marketing strategies, including conversational intelligence, zero-party data collection, and targeted campaigns. A notable feature is 'Shift to Text,' which routes phone orders back to businesses' websites, reducing inbound calls by 40% and boosting lead conversion rates by three times.
Voxie Features and Capabilities
Voxie provides multiple features to enhance business communication and marketing strategies. These include conversational intelligence, zero-party data collection, and two-way communication. The platform supports multi-step drip campaigns and quick blast AI message assistance. Voxie's SmartAI captures personal information for segmentation and automated responses. Additionally, the company offers comprehensive analytics to track metrics like subscriber growth, message deliverability, and subscriber lifespan.
Systems Integration and Compliance at Voxie
Voxie integrates with various systems through flexible file import and an open API. The platform also complies with the California Consumer Privacy Act (CCPA) and ensures compliance with the Telephone Consumer Protection Act (TCPA). Voxie provides various methods to collect contacts, including importing contacts, pushing files, using pop-up snippets, landing pages with sign-up forms, QR codes, text keywords, and API endpoints.
Client Support and Strategy at Voxie
Voxie offers a dedicated client strategy team to assist with technical integrations, campaign setup, messaging strategy, and performance analytics. The team helps optimize SMS marketing strategies through tools like playbook templates and custom flows. Voxie uses AI and natural language processing to gather customer sentiment and prompt for reviews. The company also runs referral campaigns to grow customer lists and increase revenue.
Recognition and Funding
Voxie has been recognized as a High Performer by G2 and is ranked within the top 12% of the 2023 Inc. 5000 list of America's fastest-growing private companies. The company completed a $32 million Series A funding, which included a $25 million extension round led by Tom Noonan. These achievements highlight Voxie's growing influence and capability in the conversational text message marketing sector.