Westfield
Westfield offers a range of insurance products and services, including specialty, business, personal, and farm insurance, along with a focus on community involvement and employee well-being.
Insurance Products Offered by Westfield
Westfield offers a wide range of insurance products tailored to meet diverse customer needs. These include specialty insurance, business insurance, personal insurance, farm and agribusiness insurance, surety bonds, and workers' compensation. The company has a strong track record in surety bonds, having provided these services since 1956 through 25 regional offices across the U.S. Westfield's offerings are designed to cover various sectors and individual requirements, ensuring comprehensive coverage solutions.
Business Insurance Solutions by Westfield
Westfield provides a comprehensive range of business insurance solutions tailored to specific industry needs. The industries served include healthcare, real estate management, contractors, manufacturers, distributors, and hospitality. In addition to standard coverage, Westfield offers risk control services to help businesses manage loss exposure. Custom billing plans are also available to simplify complex billing requirements, making it easier for businesses to manage their finances. Additionally, a dedicated catastrophe team responds quickly to large-scale disasters to aid customer recovery efforts.
Westfield Customer Services
Westfield prioritizes customer convenience and service with various support options. The company offers billing services, allowing customers to pay bills online, by phone, or by mail. Westfield's MyWestfield portal enables customers to manage insurance policies, view claims, and make payments online. For claims, they provide specific services like auto glass claims and roadside assistance, along with a straightforward process for reporting claims. These services aim to enhance the customer experience by providing flexible and accessible solutions.
Community Involvement and Corporate Responsibility at Westfield
Westfield demonstrates a strong commitment to community involvement and corporate responsibility. The company supports nonprofit organizations focusing on family stability, disaster recovery, and safety. Through its private foundation and company initiatives, Westfield distributes over $3 million annually. A notable program is Project SEARCH, which helps high school seniors with disabilities gain work experience. Additionally, the company engages in partnerships like the Small Business Spotlight with the Cleveland Cavaliers to support small businesses. Westfield also places emphasis on diversity, equity, and inclusion, backed by employee resource groups.
Westfield Employee Benefits and Development
Westfield provides a comprehensive benefits package to its employees, which includes health and welfare benefits, life insurance, disability benefits, and retirement plans. The company also invests in employee growth through professional development opportunities such as Westfield University and education reimbursement programs. With a focus on employee well-being, Westfield has achieved the WELL Health-Safety Rating for its initiatives to protect the health and safety of its staff and guests. The company's commitment to a diverse and inclusive workplace is further supported by employee resource groups and continuous efforts towards equity.