Cristiana Sebastiao
About Cristiana Sebastiao
Cristiana Sebastiao is a Guest Service Representative at Westfield with a diverse background in customer service and training roles across various industries.
Current Title and Role
Cristiana Sebastiao is presently employed at Westfield as a Guest Service Representative. She began her tenure in 2020. In this role, her responsibilities likely include interacting with guests, addressing inquiries, and ensuring a high standard of customer service within the establishment.
Previous Experience
Before her current role, Cristiana Sebastiao has gathered diverse experience in the field of customer service and hospitality. She served as a Guest Experience Associate for 8 months in 2020 and worked as a Training Supervisor for another 8 months in London. Additionally, she was a Flight Attendant with British Airways at London Heathrow Airport for 11 months in 2019. Her role entailed ensuring passenger safety and comfort throughout their flight.
Experience in Customer Service
Cristiana Sebastiao has extensive experience in customer service roles. She worked at RwandAir Ltd as a Customer Service Representative from 2017 to 2018. Moreover, Cristiana managed training initiatives as a Training Manager in London for three months between 2016 and 2017. Furthermore, she worked as a Travel Agent for two years from 2015 to 2017, providing travel-related services and assistance to clients in London.
Educational Background
Cristiana Sebastiao has completed various educational programs to support her career. She studied at Global Language Training, achieving a qualification as a Teaching English as a Second or Foreign Language/ESL Language Instructor. She also completed an apprenticeship at Thomas Cook, where she studied Travel Services and Tourism from 2015 to 2017. Her foundational education includes GCSEs with 9 A-C grades from Convent of Jesus and Mary Language College, where she studied from 2009 to 2015.