Jillian Trent
About Jillian Trent
Jillian Trent is currently the Customer Experience Manager at Victoria's Secret in Columbus, Ohio, with over a decade of experience in various managerial roles within the company.
Current Position at Victoria's Secret
Jillian Trent currently holds the position of Customer Experience Manager at Victoria's Secret, based in Columbus, Ohio, United States. She has been serving in this role since 2013, overseeing various aspects of customer engagement and satisfaction. Her long tenure with the company highlights her commitment and expertise in improving the customer experience.
Previous Roles at Victoria's Secret
Jillian Trent has held multiple roles at Victoria's Secret over the years, reflecting her adaptability and growth within the organization. Before becoming the Customer Experience Manager, she worked as a Store Manager from 2011 to 2013. Additionally, she has experience as an Intimates Category Manager, Operations and Staffing Supervisor, Talent Co-Manager, Sales Lead, and Associate. This extensive background showcases her deep understanding of Victoria's Secret's operations and culture.
Educational Background
Jillian Trent pursued her higher education at San Francisco State University from 2005 to 2007. Prior to that, she attended Palomar College from 2002 to 2005. This educational foundation has contributed to her professional development and success in various managerial roles at Victoria's Secret.
Early Career
Jillian Trent began her professional journey as a Receptionist at both Westfield and Victoria's Secret. Her initial stint as a Receptionist at Westfield was in 1970 in Century City, California, United States. Shortly after, she joined Victoria's Secret as an Associate in 2003, then moving through several roles over the subsequent years. This trajectory illustrates her ability to grow and evolve within the company.