Joanne King
About Joanne King
Joanne King is the General Manager at Westfield, with extensive experience in airport concession redevelopment and commercial operations.
Joanne King General Manager at Westfield
Joanne King serves as the General Manager at Westfield, based at JOHN F. KENNEDY INTERNATIONAL AIRPORT – AMERICAN AIRLINES. She has held this role since 2005. In her capacity, Joanne oversees various operational aspects of the airport, including but not limited to airport concessions, customer service, and client relations. Her extensive experience in managing one of the nation's leading airport concession programs has made her a key player in the industry. Joanne's role also includes responsibilities related to budgets, leasing administration, and public relations.
Director Commercial Operations at Vantage Airport Group
Since 2019, Joanne King has also been working as the Director of Commercial Operations at Vantage Airport Group in Queens, New York. In this role, she applies her expertise in the redevelopment of airport concessions, focusing on the TAA process and timelines. Joanne's work includes managing commercial strategies and operational plans aimed at enhancing airport amenities and services for travelers.
Educational Background in Business and Economics
Joanne King attended Marymount Manhattan College from 1990 to 1993, where she earned a Bachelor of Science (BS) degree in Business and Economics. This educational foundation has equipped her with essential skills in business administration, economic theories, and analytical thinking, all of which have contributed significantly to her successful career in airport operations management.
Expertise in Redevelopment of Airport Concessions
Joanne King is recognized for her expertise in the redevelopment of airport concessions, including familiarity with the TAA process and timelines. Her work involves detailed planning and execution of concession programs, which includes leasing administration and ensuring compliance with timelines and regulations. Joanne's extensive knowledge in this specialized area has positioned her as a valuable asset in the aviation industry.
Skills in Budgets, Leasing Administration, and Customer Service
Throughout her career, Joanne King has developed a robust set of skills, including proficiency in budgets, leasing administration, client relations, public relations, customer service, and communications. These skills enable her to manage complex projects and operations effectively, ensuring a seamless experience for both airport clients and travelers. Joanne's ability to navigate these varied aspects of airport management highlights her versatility and competence in her field.