Ruhel Ahmed
About Ruhel Ahmed
Ruhel Ahmed is an IT Site Administrator at Westfield with extensive experience in analytical troubleshooting and Service Level Agreements.
Current Role at Westfield
Ruhel Ahmed has been serving as an IT Site Administrator at Westfield since 2016. In this role, Ahmed utilizes his extensive experience in analytical troubleshooting and ensures compliance with Service Level Agreements. His responsibilities likely include maintaining the IT infrastructure, resolving technical issues, and supporting continuous improvement initiatives. His position requires strong communication skills and the ability to build effective working relationships with staff at various levels.
Previous Experience at Euler Hermes UK
Before joining Westfield, Ruhel Ahmed worked as an IT Service Centre Analyst at Euler Hermes UK. He held this position from 2007 to 2016, gaining nine years of experience in the field. During his tenure at Euler Hermes UK, Ahmed honed his skills in analytical troubleshooting and provided support for IT-related problems. His experience at Euler Hermes UK contributed significantly to his capability to manage IT service desks and adhere to service-level agreements.
Educational Background
Ruhel Ahmed pursued his higher education at the University of Greenwich. He studied there from 2003 to 2005, focusing on subjects that would later support his career in IT. Although the specific degree programs and courses are not detailed, his education played a foundational role in developing his expertise in IT site administration and service desk analysis.
Key Skills and Competencies
Ruhel Ahmed demonstrates a strong set of skills essential for effective IT site administration. He possesses extensive experience in analytical troubleshooting and is well-versed in managing and meeting Service Level Agreements. Ahmed's strong communication skills enable him to develop good working relationships with colleagues at all hierarchical levels. His proactive approach and ability to drive teamwork positively and constructively support continuous improvement, both for personal development and organizational growth.