Sassie Karunaratna
About Sassie Karunaratna
Sassie Karunaratna is a Customer Service Representative at Westfield and a Member Services Consultant at Holiday Concepts Group in Melbourne, Australia.
Title
Sassie Karunaratna is a Customer Service Representative. She currently holds the position of Member Services Consultant at Holiday Concepts Group and works as a Customer Service Representative at Westfield.
Company
Sassie Karunaratna has been working with Holiday Concepts Group in Melbourne, Australia as a Member Services Consultant since 2018. She is also employed by Westfield in Melbourne as a Customer Service Representative, a role she has held since 2016.
Education and Expertise
Sassie Karunaratna holds a Bachelor’s Degree in Information-Communication from Université Lumière (Lyon II), where she studied from 2009 to 2012. She also completed PCEM1 in Médecine at Université Claude Bernard (Lyon I), where she studied from 2007 to 2009.
Responsibilities at Holiday Concepts Group
At Holiday Concepts Group, Sassie Karunaratna is responsible for processing reservations and transactions accurately. She utilizes external exchange companies and trade partners in her role. She also participates in producing a quarterly newsletter and updating social media for the company.
Customer Service Role at Westfield
Sassie Karunaratna works at Westfield as a Customer Service Representative. In this position, she handles customer inquiries and works on upselling value-added products to enhance the customer experience.