Wing Assistant
Wing Assistant offers a comprehensive range of virtual assistant services and specialized tools to help clients manage tasks efficiently, with services available worldwide and in any timezone.
Virtual Assistant Services
Wing Assistant offers a comprehensive range of virtual assistant services tailored to various business needs. These include general virtual assistants, personal assistants, executive assistants, bookkeeping assistants, content moderators, e-commerce assistants, real estate assistants, web and app developers, medical scribes, healthcare assistants, social media assistants, digital marketing assistants, content writers, graphic designers, lead generation assistants, sales development representatives, bilingual SDRs, outbound calling agents, CRM data entry assistants, customer service representatives, live receptionists, dedicated receptionists, and IT helpdesk support agents. Each service is designed to support specific operational tasks within businesses, ensuring efficiency and professionalism.
Management Tools
Wing Assistant provides an array of tools to help clients manage their virtual assistants effectively. The Wing Workspace app is a feature-packed platform that facilitates work delegation, communication with assistants, task and project management, file sharing, and screen-sharing video recording. Additionally, Wing Assistant offers specialized tools such as 'Pie by Wing' for social media management and content scheduling, and 'Wink', a free screen recording app to assist clients in recording processes and training materials. These tools enable streamlined workflow and enhanced productivity for businesses.
Specialized Sales Services
Wing Assistant offers a specialized service known as 'Sales Boost', which provides done-for-you sales lead generation and outreach. This service is designed to assist businesses in expanding their customer base and increasing sales opportunities. The Sales Boost service integrates a structured approach to generate leads, ensuring a consistent and proactive sales pipeline for businesses. It simplifies the process of lead generation and outreach, allowing businesses to focus on closing deals and driving growth.
Customer Support and Training
Wing Assistant emphasizes rigorous quality control and offers extensive customer support and training options. Each client is allocated a free Customer Success Manager who is responsible for identifying and solving quality issues proactively. The company also provides a managed training service allowing clients to request focused training programs for their assistants. This ensures that assistants are well-prepared and continuously improving, aligning with the specific needs of the business. Moreover, the live receptionist service handles incoming calls, answering frequently asked questions, making bookings, and more, providing comprehensive support for front-line customer interactions.
International and Secure Operations
Wing Assistant operates on a global scale, offering its services worldwide and capable of handling any timezone. The company ensures the highest level of security and privacy, particularly for healthcare professionals, by providing a HIPAA-compliant service. This ensures that all medical information and client data remain secure and confidential. Wing Assistant integrates seamlessly with various software tools such as Salesforce, Trello, Later, and Hootsuite, facilitating smooth operations and enhanced productivity across different platforms.