Workforce Optimizer
Workforce Optimizer provides AI-powered workforce management solutions, including scheduling, labor demand forecasting, and analytics, serving industries such as healthcare, retail, and law enforcement.
Services
Workforce Optimizer offers a broad array of services including implementation, integration, consulting, educational, and application management services. Their solutions are designed to support various industries such as healthcare, retail, and law enforcement. By employing advanced AI and mathematical optimization techniques, Workforce Optimizer provides predictive workload and staffing requirements. They also offer dynamic rescheduling capabilities and team messaging features to ensure smooth communication across shifts and departments.
Products
Workforce Optimizer's product suite includes Time & Attendance, Labor Demand Forecasting, Employee Scheduling App, and Workforce Analytics. The company's AI-Powered Scheduling feature automates the scheduling process and accommodates ad-hoc changes like sick leave. The mobile-first employee scheduling app is accessible on iOS and Android devices, while dashboards and rich reports offer interactive analytics for real-time decision-making. Integration adaptors ensure seamless connectivity with HR, Payroll, POS, Leave management, and Authentication systems.
Industries Served
Workforce Optimizer provides tailored solutions for diverse industries including healthcare, retail, and law enforcement. In healthcare, the system helps optimize resource planning and improve patient care. Retail businesses benefit from labor demand forecasting to predict staffing needs based on historical data and external factors. Government agencies use Workforce Optimizer for time, attendance, and leave management while ensuring regulatory compliance.
Technological Features
Workforce Optimizer leverages AI and mathematical optimization to provide advanced workforce management solutions. The platform supports dynamic rescheduling, predictive workload balancing, and a unique points bidding system for leave and shift requests. Integration with existing systems is facilitated through pre-built interfaces based on REST web services standards, while manual imports and exports of data are also supported. The platform ensures compliance with ISO/IEC 27001:2005 standards for data storage and security.
Workforce Analytics
Workforce Optimizer provides comprehensive workforce analytics to enhance labor productivity and enable real-time decision-making. The platform delivers dashboards and rich reports, allowing users to interactively analyze workforce data. These analytics help organizations reduce payroll processing time, minimize payroll errors, and improve overall operational efficiency. By leveraging historical data and external factors, the system facilitates accurate labor demand forecasting.