zingbus
Zingbus, based in Gurugram, India, is a consumer transportation service company offering online bus ticket bookings across over 500 cities in India. The company provides a range of customer-centric features including zero cancellation charges, carbon-neutral rides, and 24/7 support.
Company History
zingbus, formerly known as Zingbus Technology Private Limited, provides accessible transportation services across India. Since its inception, the company has focused on creating a seamless travel experience. Participating in the Y-Combinator W21 batch, zingbus has expanded its operations to over 500 cities across 18+ states in North, West, and South India, serving over three million travellers.
Services
zingbus offers a range of transportation services including online bus ticket booking for AC, Volvo, and Sleeper buses. The company also provides premium travel features such as zero cancellation charges with instant refunds, carbon-neutral rides, and travel insurance coverage up to ₹7.5 Lac. Additional services include 24/7 WhatsApp support, live bus tracking, and premium lounges.
Mobile App Features
zingbus has developed a user-friendly mobile app to facilitate hassle-free online bus ticket bookings. The app provides live bus tracking, zero cancellation charges, and special offers like ₹200 OFF for new users. It also includes customer support functionality via WhatsApp, ensuring travelers have access to assistance around the clock.
Customer Benefits
zingbus prioritizes customer comfort and safety by offering premium lounges, added security measures for female passengers, and travel insurance. The company also provides on-time guarantees with refunds for delays exceeding 45 minutes, and a lowest price guarantee with a 10x money-back promise if a lower price is found.
Sustainability Initiatives
zingbus offers carbon-neutral rides as part of its commitment to sustainability. This initiative aims to reduce the environmental impact of bus travel. The company's efforts to promote eco-friendly travel options reflect its dedication to maintaining environmentally responsible operations.
